Overview:
Shipping policies can vary based on your location, order value, and chosen shipping method. This article will help you understand available options, estimated delivery times, and how to track your orders efficiently.
Available Shipping Options
| Shipping Method | Estimated Delivery Time | Cost | Details |
|---|---|---|---|
| Standard Shipping | 5-7 business days | Free for orders over $50, otherwise $5 | Best value; suitable for most orders. |
| Expedited Shipping | 2-3 business days | $15 flat fee | Ideal for faster delivery needs. |
| Overnight Shipping | Next business day | $30 flat fee | For urgent deliveries, order cut-off: 12 PM local time. |
Note: Shipping times exclude weekends and public holidays.
International Shipping
We ship to select countries outside the United States. For international orders:
- Shipping fees depend on destination and package weight.
- Customs duties, taxes, and import fees may apply and are the customer’s responsibility.
- Delivery times can take up to 10-21 business days, depending on customs processing.
Tracking Your Order
- Once your order ships, you will receive a shipping confirmation email containing the carrier’s name and tracking number.
- Use this number on the carrier's website (e.g., USPS, FedEx, UPS) to get real-time updates on your shipment’s location and expected delivery date.
What to Do If Your Shipment is Delayed
- Check the tracking information first for any updates.
- Verify that the shipping address provided was correct.
- If your package is overdue by more than 5 business days, please contact our customer service team referencing your order number.
Tips to Ensure On-Time Delivery
- Place orders well in advance of important dates or holidays.
- Provide a complete and accurate address, including apartment or suite numbers.
- Monitor tracking emails for delivery notifications.
- Check your mailbox or delivery drop-off location regularly.
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