How to Pause or Cancel Your Subscription

Managing your subscription is easy and flexible. Whether you need to take a break or want to stop your service altogether, follow the instructions below to pause or cancel your subscription.

How to Pause Your Subscription

Pausing your subscription allows you to temporarily stop your service without losing your account data or settings. You won’t be billed during the pause period.

Steps to Pause:

1. Log into Your Account
   Visit Your Company’s Website and sign in with your email and password.
2. Go to Subscription Settings
   Navigate to the Account or Billing section and click on Subscription or Plan.
3. Select Pause Subscription
   Click the “Pause Subscription” button.
4. Choose Pause Duration
   Select how long you want to pause your subscription (e.g., 1 month, 3 months).
5. Confirm Your Request
   Review the information and confirm. You will receive a confirmation email.

Important Notes:

• You can resume your subscription anytime during or after the pause period.
• Pausing subscriptions may not be available on all plans.

How to Cancel Your Subscription

If you wish to stop your service entirely, follow these steps to cancel your subscription.

Steps to Cancel:

1. Log into Your Account
   Visit Your Company’s Website and sign in.
2. Access Subscription Settings
   Go to Account > Billing > Subscription.
3. Select Cancel Subscription
   Click on the “Cancel Subscription” option.
4. Provide Feedback (Optional)
   You may be asked to provide a reason for cancellation. This helps us improve our service.
5. Confirm Cancellation
   Confirm the cancellation. Your subscription will remain active until the end of your current billing cycle.
6. Check Confirmation Email
   A cancellation confirmation will be sent to your email.

What Happens After Cancellation?

• You will retain access to your subscription features until the current billing period ends.
• After cancellation, your account will switch to a free or limited version (if available).
• Your data will be retained for a set period (check your service terms) in case you want to reactivate.

Need More Help?

If you have any issues pausing or canceling your subscription, please contact our support team:

• Email: support@[yourcompany].com
• Phone: [phone]
• Live Chat: Available on our website